Privacy Policy

  • At Cheap Sofa, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you visit our website cheapsofa.co.uk or interact with our services.
  • Information We Collect
    • Personal Information: When you visit our website, make a purchase, or contact us, we may collect personal information, including but not limited to your name, email address, phone number, and billing address.
    • Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information is collected through cookies and similar technologies.
  • Use of Information
    • Personal Information: We may use your personal information for the following purposes:
      • To process and fulfill your orders, including payment processing and delivery.
      • To communicate with you regarding your orders, inquiries, or customer support requests.
      • To personalize your website experience and improve our products and services.
      • To send you marketing communications if you have opted-in to receive them. You can opt-out at any time.
    •  Usage Information: We use usage information to analyze trends, administer the website, and gather demographic information for internal purposes. This helps us enhance the user experience, optimize our website, and better understand our customer’s preferences.
  • Data Sharing and Disclosure
    • Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping carriers, and IT service providers. These third parties are obligated to handle your data securely and use it solely for the purposes specified by us.
    • Legal Requirements: We may disclose your personal information if required by law, court order, or governmental authority.
  • Data Retention
    • We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
  • Data Security
    • We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
  • Your Rights
    • You have certain rights regarding your personal information, including the right to access, rectify, delete, or restrict its processing. You may also request a copy of the personal data we hold about you. To exercise these rights or for any privacy-related inquiries, please contact us using the information provided below.
  • Use of Cookies
    • Cookies: Like many websites, we use cookies and similar technologies to enhance your browsing experience and provide personalized content and offers. Cookies are small text files that are placed on your device by a web server when you visit our website. We may also use other tracking technologies like web beacons, pixels, and tags.
    • Types of Cookies: We use the following types of cookies:
      • Essential Cookies: These cookies are necessary for the functioning of our website and enable core functionality such as page navigation and access to secure areas. Disabling these cookies may affect the performance and functionality of the website.
      • Analytics Cookies: These cookies help us analyze website traffic, usage patterns, and improve our website’s performance and relevance. The data collected is aggregated and anonymized.
      • Advertising Cookies: We may work with third-party advertising partners who use cookies to deliver personalized advertisements based on your browsing activities and interests.
    • Cookie Consent: By using our website, you consent to the placement of cookies on your device as described in this Privacy Policy. You can manage and control cookies through your browser settings or by using opt-out mechanisms provided by third-party advertising partners.
    • Third-Party Cookies: Some of our trusted third-party service providers and advertisers may also place cookies on your device when you visit our website. These cookies are subject to the respective third parties’ privacy policies, and we encourage you to review them for more information on their data practices.
    • Retention of Cookies: Cookies may be retained on your device for varying periods, depending on their purpose. Some cookies are session-based and expire when you close your browser, while others may persist for a longer duration.
    • Your Cookie Choices: You can modify your browser settings to control the acceptance or rejection of cookies. Please note that blocking or deleting cookies may impact your experience on our website and limit certain features and functionalities.
  • Updates to this Policy
    • We may update this Privacy Policy from time to time. The updated version will be posted on our website, and the revised effective date will indicate the most recent changes. We encourage you to review this Policy periodically.
  • Contact Us
    • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
    • Email: privacy@cheapsofa.co.uk
    • Address: APK Design Ltd. Unit-E Sams Lane Industrial Estate, Birmingham, UK